How a 12-location dental group stopped missing permits

When the group opened its ninth office, their practice administrator had a spreadsheet with 214 rows and a color-coding system only she understood. Then she went on maternity leave.

The setup

• One group per office, each with its own office manager as owner.
• Provider licenses and DEA registrations tied to each dentist.
• Radiography equipment registrations and inspections per site.
• Malpractice and general liability policies at the group level.

What changed

Office managers now own their own renewals and get reminded directly. The administrator gets a weekly summary and hears about anything that's been ignored for more than a week.